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Effective Teams
We believe that there are five characteristics of effective teams and these are: Effective Teams have and use process i.e. structured methodologies for achieving outcomes. In effective teams ‘leadership’ is demonstrated – we do not subscribe... View Article
Activity plus Busy-ness does not equal Progress (A + B ≠ P)
This little pearler compliments of a participant on a Vancouver workshop recently and we think it is a gem. It gets to the heart of what we talk about in our business when we make a... View Article
The Personality Clash Myth
It is just too easy to say: “Bill and Mary have an irreconcilable personality clash and there is nothing that I, as their leader, can do about it!” We don’t really believe in ‘irreconcilable personality clashes’.... View Article
It is Amazing how much you can Achieve if you are not Concerned who gets the Credit (A² ≠ C²)
Service i.e. ‘sustaining’ role incumbents are really the unsung heroes of organizations. There are of course heroes in other roles who get accolades but it is the service role incumbents who get short shrift when it... View Article
Organizational Capability & Systemic Thinking
The capability of an organization to execute its strategy is a function of four enablers: Systems – those clearly articulated accountability sequences designed to achieve a productive purpose Structure – the positioning, alignment and definition of... View Article
Tasking is not the same as asking (T ≠ A)
Next time you task someone ask yourself whether they will know: What you expect back from them and To what standard and By when. These are the very minimum standards by which we should judge task... View Article
Collective Accountability
I want you all… We are all… This is our… And so it goes on. It is our view that single point accountability in each and every situation is the best basis for a successful culture.... View Article
Discipline is not the Enemy of Enthusiasm (D ≠ E²)
The question of how best to ’empower’ employees is one that has received a good deal of attention for several decades now. Whether one talks of liberating the capability of employees to fully contribute or employee... View Article
Teams vs. Groups
What is a team? And do we take time enough to distinguish between a team and any of the following: A clan A faction? A committee? A mob? A rabble? An interest group? A…? We think... View Article
Attitude Reflects Leadership (A // L)
So do you think that the people reporting to you have a bad attitude? Well here’s an idea…the 100 small things that you do…or don’t do…without…or with deliberate intent actually shapes very powerfully the underlying beliefs... View Article